Customer service centres

West customer service centres

These are the locations and opening hours of the customer service centres located in west Auckland from 1 November 2010.

Glen Eden Library
Henderson
Helensville
Huapai
Massey Library
New Lynn War Memorial Library
Ranui Library
Te Atatu Peninsula
Titrangi Library
Waitakere Central Library


Glen Eden Library

Address:
12-32 Glendale Road
Glen Eden

Hours:
Monday to Tuesday
9am to 5:30pm

Wednesday
9am to 8pm

Thursday to Friday
9am to 5:30pm

Saturday
10am to 4pm

Services available:

  • Council documents, forms, agendas and meeting minutes - copies of publications and reports.

Helensville

Address:
49 Commercial Road
Helensville

Hours:
Monday to Friday
8am to 4pm (Closed daily between 12.30pm to 1pm)

Services available:

  • General information on council services
  • Payments for dog registration, rates, parking fines and other services
  • Copies of publications and reports
  • Property information viewing.


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Henderson

Address:
6 Henderson Valley Road
Henderson
Waitakere City

Hours:
Monday to Friday
8am to 5pm

Services available:

  • General information on council services
  • Payments for dog registration, rates, parking fines and other services
  • Pay by cash, Eftpos, cheque and credit card (Visa and Mastercard; online only)(NB - Dog registration payments only for the former Waitakere City area)
  • Copies of publications and reports
  • Advice on building, planning, environmental health and licensing
  • Property information viewing.


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Huapai

Address:
296 Main Road (SH16)
Huapai

Hours:
Monday to Friday
8am to 4.30pm

Services available:

  • General information on council services
  • Payments for dog registration, rates, parking fines and other services
  • Copies of publications and reports
  • Property information viewing.


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Massey Library

Address:
Cnr Don Buck Road and Westgate Drive
Massey

Hours:
Monday
9am to 5.30pm

Tuesday
9am to 8pm

Wednesday to Friday
9am to 5.30pm

Saturday to Sunday
10am to 4pm

Services available:

  • Payments for land rates and dog registrations (Eftpos and cheque only. NB - Dog registration payments only for the former Waitakere City area)
  • Does not accept Auckland Transport payments
  • Council documents, forms, agendas and meeting minutes - copies of publications and reports.


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New Lynn War Memorial Library

Address:
3 Memorial Drive
New Lynn

Hours:
Monday to Thursday
9am to 5.30pm

Friday
9 am to 8pm

Saturday to Sunday
10am to 4pm

Services available:

  • Council documents, forms, agendas and meeting minutes - copies of publications and reports. 


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Ranui Library

Address:
Cnr Swanson & Ranui Stations Roads
Ranui

Hours:
Monday to Wednesday
9am to 5:30pm

Thursday
9am to 8pm

Friday
9am to 5.30pm

Saturday
9am to 12noon

Services available:

  • Council documents, forms, agendas and meeting minutes - copies of publications and reports.
  • Does not accept Auckland Transport payments


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Te Atatu Peninsula Library

Address:
595 Te Atatu Road
Te Atatu Peninsula

Hours:
Monday to Wednesday
9am to 5.30pm

Thursday
9am to 8pm

Friday
9am to 5.30pm

Saturday
10am to 4pm

Services available:

  • Council documents, forms, agendas and meeting minutes - copies of publications and reports.


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Titirangi Library

Address:
500 South Titirangi Road
Titirangi

Hours:
Monday to Wednesday
9am to 5.30pm

Thursday
9am to 8pm

Friday
9am to 5.30pm

Saturday
10am to 4pm

Services available:

  • Council documents, forms, agendas and meeting minutes - copies of publications and reports.


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Waitakere Central Library

Address:
3 Ratanui Street
Henderson

Hours:
Monday to Thursday
9am to 5.30pm

Friday
9am to 8pm

Saturday to Sunday
10am to 4pm

Services:

  • Council documents, forms, agendas and meeting minutes - copies of publications and reports.


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Waitakere Ranges Local Board office

Address:
39 Glenmall
Glen Eden

Hours:
Monday to Friday
8.30am to 5pm

Services:

  • Payments for land rates, dog registrations and inorganic collections (Eftpos and cheque only. NB - Dog registration payments only for the former Waitakere City area)
  • Does not accept Auckland Transport payments
  • Does not accept Auckland Transport payments
  • Council documents, forms, agendas and meeting minutes - copies of publications and reports.


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Whau Local Board office

Address:
31 Totara Avenue
New Lynn

Hours:
Monday to Friday
8.30am to 5pm

Services:

  • Payments for land rates, dog registrations and inorganic collections (Eftpos and cheque only. NB - Dog registration payments only for the former Waitakere City area)
  • Does not accept Auckland Transport payments
  • Council documents, forms, agendas and meeting minutes - copies of publications and reports.


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