Social media
Auckland Council has the following social media accounts managed by the Communications and Public Affairs team:
follow us on Twitter
like us on Facebook
subscribe to us on YouTube
Twitter
Content
If you follow us, you can expect tweets covering some of the following:
- civil defence alerts
- competitions
- customer service reminders
- invitations to have your say
- news and events
- updated digital content
Following
If you follow us on Twitter we will not automatically follow you back. If we do follow you back, this does not imply endorsement of any kind.
Availability
We will update and monitor our Twitter account during office hours, Monday to Friday.
@replies and direct messages
We welcome feedback and will endeavour to join in the conversation where possible. However we are not always able to reply individually to all messages.
We won’t usually comment on political issues or get involved in debates.
If you are requesting a service on Twitter we might ask you to contact us via phone or email. This will help us get the details we need to action your request.
We may not be able to get back to you straight away so if you require an immediate response, please phone us on (09) 301 0101.
Facebook
Purpose of our facebook page
We use facebook for two main reasons:
- to provide you with Auckland Council’s latest news and events information
- to get your opinion on various topics relating to council activities.
If you have a query about a council service, we’ll do our best to investigate and find an answer for you. We might ask you to contact us via phone or email to help us get the details we need to action your request.
We may not be able to get back to you straight away so if you require an immediate response, please phone us on (09) 301 0101.
We won’t usually comment on political issues or get involved in debates.
If you have feedback for the mayor or an elected representative you can contact them via our Mayor and elected representatives page.
Moderation
We openly welcome your comments and encourage discussion. We ask that you are polite and respectful with your comments and views.
We reserve the right to remove comments which are disrespectful, rude, abusive, or considered spam.
YouTube
From time to time we will upload videos to our YouTube channel about council activities and videos from the mayor.
We welcome your comments and encourage discussion. We ask that you are polite and respectful with your comments and views. We reserve the right to remove comments which are disrespectful, rude, abusive or considered spam.