Phone us

General enquiries

For general enquiries, to request a service or make a complaint, call:

(09) 301 0101

We can help you 7 days a week, 24 hours a day. Toll free for residential landlines within Auckland Council boundaries (please note that toll free calls are not allowed by all services providers).
 

Auckland Transport

For parking, footpath or roading enquiries, call:

(09) 355 3553

For public transport enquiries, call:

(09) 366 6400

Watercare services

For water and wastewater services, call:

(09) 442 2222

Harbourmaster

For general enquiries, including mooring enquiries, call:

(09) 362 0397

For emergencies such as sinking, grounding, an oil spill or a collision, call:

(09) 362 0397 ext. 0 or 0800 80 60 40 (24 hours)

Valuation objection enquiries

If your property is within the former Auckland City Council area, call:

(09) 301 0101

For properties within all other areas, please contact Quotable Value Ltd on:

0800 787 284

See making an objection for more information.

Contact us online

Fill out our contact us form for general enquiries, to request a service or make a complaint. 

Visit us

Visit our customer service centre information page to find your nearest customer service centre, including opening hours and available services.

Write to us

Auckland Council
Private Bag 92300
Auckland 1142 

Fax us

(09) 301 0100

Send a courier package

Mail Room, Civic Building
1 Greys Avenue
Auckland Central