Consents

Free advice

If you've never submitted a consent application before, it can seem like a complex and daunting process.

There are lots of ways to find out more about applying for a building or resource consent.


Ask for help

Early discussions with us will help you make informed decisions about your application, and avoid unnecessary processing delays.

We offer up to 15 minutes of free assistance at selected service centres (see below), where you can speak with an expert about your project.

If you're just getting started, we can help you understand the rules that will affect what you want to do.

For more developed proposals, we can give advice on what to include in your building or resource consent application.

If you can't make it into a council office, we also offer this service over the phone or via email.

If you think you need more than 15 minutes, you may need to book a pre-application meeting, for which you'll have to pay a fee.

The free advice service is available at the following service centres:

Location Booking Hours

Central

Not required

Monday-Friday
8am-5pm

Waiheke

Not required

Monday-Thursday
8.30am-5pm

Orewa

Required - phone
09 301 0101

Monday-Friday
8am-5pm

Takapuna

Not required 

Monday-Friday
8am-5pm

Waitakere

Required - phone
09 301 0101

Monday-Friday
8am-5pm

Manukau

Not required 

Monday, Tuesday, Thursday, Friday
8.30am-5pm

Wednesday
8.30am-4pm

Papakura

 Not required

Monday-Friday
10am-2pm

Pukekohe

Not required 

Monday-Friday
10am-2pm


Look online

Our website has information on the processes for building consents and resource consents, as well as specific information for common projects like building a deck or installing a pool.

Building consents
Resource consents

Buildings and structures
Heating and insulation
Land and trees

We also offer help understanding the rules and estimating fees and timeframes:

Do I need a consent?
Fees and timeframes

For further assistance with the processes for building and resource consents, see the 'Beginner's guide to resource and building consent processes', published by the Ministry of Business, Innovation and Employment:

Beginner's guide to resource and building consent processes

 

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