Value for money review (VFM)

What is VFM?

VFM is a review of the cost effectiveness of our services. It began on 1 June 2017, and follows the amendment of the Local Government Act 2002, in 2014.

The government amended the legislation at that time to include ‘Section 17A - Delivery of Services’.

Section 17A requires all local authorities, to periodically review the cost-effectiveness of their services.

VFM will encourage efficiency gains and is also an opportunity to improve the delivery of services to residents and ratepayers.

The launch of the review follows its endorsement by our Finance and Performance Committee in March 2017.

How VFM will roll out

The review covers the entire Auckland Council Group.

Completed reviews include:

• Three Waters (stormwater, wastewater, water supply)
• domestic waste
• communications and engagement
• investment attractions and global partnerships
• procurement
• information and communication technology
• customer services
• financial services.

VFM includes around 25 individual reviews as part of a three to four-year programme. Final recommendations will be presented to the Governing Body on a staggered approach.

Our Governing Body will determine which review recommendations we should adopt, and how and when we will implement these changes.