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Auckland Council

Operational effectiveness goals

Ngā Arohanga whakahaere mahi whaihua

About these metrics

​We regularly survey Aucklanders to measure how you think we're doing and recognise that 'accountability and effectiveness' is an area of importance to you.

We understand that you need to be confident that we operate efficiently and spend ratepayer money wisely. We monitor this in a number of ways, including using the Citizen Insight Monitor.

An annual elected member survey measures how satisfied our elected decision-makers are with the quality of advice and support provided by the organisation, and by the proportion of staff to Auckland residents.