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Auckland Council

Increasing library internet usage (updated monthly)

Te Whakapiki whakamahi ipurangi i te whare pukapuka

Sep 2018

About this goal

​The digital library is the number one focus for Auckland Council Libraries for the ten years to 2023 under Te Kauroa: Future Directions.

Importance of this goal

Te Kauroa: Future Directions recognises that people want libraries to offer more digital services than ever before. Expanding the interaction of library users with our online collection is an important way for Auckland Council Libraries to meet Aucklanders' needs.

How are we achieving this goal

Auckland Libraries rolled out a new public computing network, giving customers a choice of newer applications, browsers and additional printing capability.

The network also means a standardised public computer system is available across all libraries.

Staff are continuing to train and provide technology assistance to thousands of users. We are making the physical spaces at libraries more comfortable and attractive to encourage people to stay longer to take advantage of libraries as digital hubs.

Progress includes:

  • Tupu Youth Library has partnered with Huawei and Spark to provide a digital platform for children's on-device learning (your can read about the partnership on OurAuckland).
  • "We Love Feedback" engages library users via email to rate their overall experience and interaction with libraries
  • Internet sessions increased from 1.6 million to 2 million in the past year
  • E-book issues increasing
  • Database views increasing, with a search function allowing catalogues and articles to be found more easily.

Useful links

e-Books and e-Audio books

Events calendar - LinkedIn's online training provider (free to Auckland Libraries members)