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COVID-19 Alert Level 2 consents services

Update on Auckland Council consents services during COVID-19 Alert Level 2.

Building consents and code compliance certificates

We will continue to receive digital applications only (no hard copies).

Lodge your application online

We will continue to process building consent and code compliance certificate applications received digitally (no hard copies), and grant and issue them. 

Building Warrants of Fitness

All applications will continue to be accepted and processed digitally.

Building inspections under alert level 2

General Building, Reclad and Durability inspections will continue.

The online booking tool is open.

Book or cancel a building inspection

Remote inspections

Where possible, inspections will be carried out remotely using different remote inspection tools depending on the type of inspection. An inspector will call you prior to the inspection, discuss the options available and guide you through the process.

Before you commence any construction, you must ensure you have a site-specific safety plan to address the risks associated with COVID-19. Industry guidance is available at:

On-site inspections

Not all inspections can be carried out remotely and, in these cases, a physical inspection can take place. The following guidance is provided for these on-site inspections.

Before inspection

On the morning of the inspection, an inspector will call you to discuss any specific health and safety requirements relating to your site which they need to know about. These will include the following:

  • Signing in and out protocols
  • Standard safety induction requirements
  • Health checks or declarations
  • Any specific PPE gear you require on the site
  • Any special rules relating to working areas such as one direction stairways, maximum number of people on ladders, scaffolding, lifts etc.

During inspection

Healthy and safety requirements you must follow to enable a safe inspection to take place:

  • You will need to provide hand sanitising or washing stations at the site entrance for the inspector to use.
  • Physical distancing of 1m minimum must be strictly adhered to.   
  • Work areas or zones where inspections will take place must be cleared of workers while the inspection takes place. This does not mean the whole site must be cleared, only the areas where the inspector is inspecting.    
  • The inspector will leave site if anyone is showing symptoms or signs of illness.

After inspection

You will receive a briefing from the inspector regarding the outcome of the inspection. This will be done either using the 1m physical distancing rules onsite or by phone you after the inspection. The inspection outcome statement and checklist will be emailed to you at the conclusion of the inspection.

Resource consents

We are unable to accept any new hard-copy files and will only be processing new resource consent applications that are digital.

Resource consents applications that have already been converted to a digital format and are already being processed will continue.

All customer meetings and advice will be done via email, phone or online conferencing (Skype or MS Teams).

Most consent processing will continue using photographs and videos from the applicant, plus GoogleMaps and other aerial images. Applicants should consider this when filing new resource consent applications.

Regulatory engineering

The following regulatory engineering services will continue:

  • online Engineering Plan Approval applications only - no hard copy applications will be accepted
  • engineering advice towards resource consent applications, including Auckland Transport, Watercare, Healthy Waters, Parks, Community Facilities and all other technical inputs
  • assessment of Engineering Plan Approval applications
  • structural and development engineering advice for building consents
  • section 224(c) work will proceed, but without site visits. You will most likely need to provide extra site information to us to compensate
  • all pre-application meetings will be moved to phone, email or online conferencing (Skype).

Under level 2 some physical on-site inspections will resume.

Before inspection

You can book inspections as normal by contacting the relevant Development Engineer. The Development Engineer may suggest that the inspection be completed by alternative solutions such as photographs, video, testing, additional certification from the industry or by other means if they deem it suitable.

During inspection

At the time of booking the inspection you will need to discuss any specific Health & Safety requirements relating to your site which the Development Engineer needs to know about. These will include the following:

  • Timing of the inspection
  • Signing in and out protocols
  • Standard safety induction requirements
  • Health checks or declarations including any COVID-19 elements
  • Any specific PPE gear you require on the site
  • Any special rules relating to working areas and meeting the 1m separation distance. It may well be that the Development Engineer elects to visit the site on their own without any other persons being there.