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COVID-19 Alert Level 3

Auckland is at Alert Level 3. All customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Remember to wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 Alert Level 3 page

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

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Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

E tono whakaaetanga mō te whakauru pūrere ā-papa hopu ngao o te rā me ngā papu whakawera wai

Apply for a building consent to install a solar or heat pump water heating

​What you should know before you apply for a building consent to install a solar or heat pump water heating device

We recommend that the supplier or installer of the appliance completes and submits the application on your behalf.

You will need to supply a letter authorising the installer to act on your behalf with the application.

After your device has been installed, you will also need to provide a completed producer statement construction (PS3) Solar or heat pump water heating.

The installer should be listed on our producer statement authors register.

Solar and heat pump water heating building consent fee

Read fee table.
Service Fee
Subsidised fixed fee (non-refundable and no additional charges) for solar or heat pump water heating devices installed by an approved installer offering a producer statement. The fee covers the processing and issuing of Code Compliance Certificate.​Fixed fee of $295
Solar or heat pump water heating devices fixed fee (non-refundable and no additional charges) installed by a person who is not an approved installer. Includes one inspection deposit fee.Fixed fee of ​$295 plus inspection deposit fee of $170

How to apply for a building consent to install solar and heat pump water heating system

For more information on how to apply see:

 Online

Upload the completed AC1017 Lodgement checklist: Water heater (solar or heat pump) and Agreement to provide producer statement during construction.

You will need to login to complete the online application and pay by Visa, MasterCard or Account2Account (bank transfer).​

Apply now 

We only accept online applications for this consent. If you are unable to apply digitally, visit one of our service centres for assistance in making your online application.

Call us on 09 301 0101 to speak with our building and planning help desk if you have questions regarding your application.

What happens next

We process the heat pump water heating applications within 20 working days.

We will let you know the decision by email and through our online portal.

 

 

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