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Consent processing - Qualified Partner Service

Te hātepe whakaaetanga - ratonga ā-hoa mātanga

Our Qualified Partner Service

The Qualified Partner Service is a relationship-based service between the council and developers involved in large programmes of building work. It involves working together to improve the quality of consent applications and construction.

The service generally applies to standard, repeat, often residential new build projects, or to selected customers with approved quality assurance plans.

Key features of our Qualified Partner Service

Our Qualified Partners usually already have a good understanding about development, building and resource consents.

What this service brings is specific advice on their work programme, improving quality to speed up the process, and resolving issues.

Our Qualified Partner Service offers:

  • a partnership with us based on our understanding of your business, co-developing a strategy and regular two-way performance discussions
  • help in resolving issues ahead of consent applications and advice on making better submissions
  • more efficient resource, building and engineering consent processing and compliance timeframes
  • building consent approval within 10 days and resource consent approval within statutory timeframes (whether processed through Premium, Custom or Streamline processing teams)
  • experienced resource consent and building consent advisors as your key points of contact, to manage your work programme – project by project
  • a reduced number of inspections (if you meet our quality assurance expectations)
  • one point of contact – no matter what council stream is processing the consent.

Eligibility for our Qualified Partner Service

You may be eligible for this service if you:

  • undertake a high volume of development projects across the Auckland region
  • regularly require more than 50 building or resource consents a year
  • have a strong focus on quality.

To become a qualified partner, you will need to:

  • sign a partnership document with us that sets out expectations for both parties
  • attend our workshop on quality expectations
  • have a quality assurance approach in place that meets our requirements
  • provide information on the planned work programme
  • hold regular meetings with us on performance and ongoing improvement
  • consistently meet quality expectations and take advice to enable improved consenting performance.

Existing Qualified Partners include: Fletcher Residential, Housing NZ, HLC, Universal Homes, Maddren Homes, Finesse Residential, and Versatile Homes.

Quality management

You can become a Qualified Partner when you complete the enrolment process.

We will actively work with our Qualified Partners to help them make quality consent applications and developments. Once the expected quality levels are reached, applications will become subject to faster time frames.

If the Qualified Partner consistently fails to meet expectations set out in the joint agreement, we may end the partnership.

Qualified Partner Service fees

Charges will be based on project complexity.

On account payments are available for credit-approved customers.

Read fee table.
Description Fee
Qualified Partner Programme charge

$153.00 (fixed charge)

More information on the Qualified Partner Service

For more information, email


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