Some online services – including MyAuckland – will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March, due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
We are not collecting food scraps (the small 23L bin) in some parts of Papatoetoe (roughly 501 properties) until further notice.
Biosecurity New Zealand has placed restrictions in the area due to the detection of an oriental fruit fly.
Visit Biosecurity New Zealand to check if you are in Zone A or Zone B and how to dispose of fruit and vegetable waste. Other types of food waste (such as meat, cooked meal scraps, dairy products, rice or pasta) can go in your rubbish bin.
Rubbish, recycling and food scraps collections will be one day later than usual after a public holiday, with some exceptions.
Our holiday collection text reminders are no longer available. You can find information about holiday collection dates for your area on this page or use our collection day search to check your address.
You must put your rubbish out before 7am on your collection day. This includes:
| Your usual collection day | Your new collection day |
|---|---|
| Friday 3 April 2026 (Good Friday) | Saturday 4 April 2026 |
| Monday 6 April 2026 (Easter Monday) | Tuesday 7 April 2026 |
| Tuesday 7 April 2026 | Wednesday 8 April 2026 |
| Wednesday 8 April 2026 | Thursday 9 April 2026 |
| Thursday 9 April 2026 | Friday 10 April 2026 |
| Friday 10 April 2026 | Saturday 11 April 2026 |
Contact your rubbish collection provider to ask about their holiday schedules.
There are no changes to roadside collections for rubbish bags, recycling bags, paper and cardboard.