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COVID-19 Orange setting

For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section

For up-to-date information on COVID-19, visit covid-19.govt.nz

Whakaaetanga, i ngā kaupapa hanganga me te whakahou ake

Consents, building and renovation projects

Updates to Auckland Council consent, building and renovation projects services during COVID-19 Orange setting.

​Building consents

Status: Online service only

We process building consent and code compliance certificate applications digitally (no hardcopies), and grant and issue them.

We accept and process all building warrants of fitness applications digitally.

Pre-application and free advice meetings are only available by phone or online conferencing (e.g. Ms Teams or Skype). You will need to book an appointment.

We process the following applications digitally. Submit your digital application by emailing:

You can apply for a new building consent online.

Building inspections

Status: Remote and physical inspections available

The building inspection booking tool is open and accepting bookings.

Building inspections can be carried out only at sites that can demonstrate compliance with COVID-19 construction protocols. These protocols and requirements are set out on the CHASNZ website.

All our inspectors carrying out inspections onsite are fully vaccinated and will have their My Vaccine Pass available for verification.

Virtual inspections may be possible on a case-by-case basis. To minimise the risk of virus transmission, we encourage using remote technology-assisted inspections using Artisan or Zyte apps.

Our inspectors will contact sites before inspection to confirm site protocol compliance and whether a remote inspection is right for your build.

Compliance monitoring

Status: Remote service and limited site inspections

We will liaise with you remotely to ensure compliance requirements are met.

Site inspections will be carried out only for certain consent types or significant earthworks with appropriate COVID-19 health and safety protocols.

Regulatory compliance – Requests for service (RFS)

Status: Operating with increased health and safety requirements

We will carry out physical inspections and site visits where appropriate COVID-19 health and safety protocols are met.

All non-urgent requests will be carried out remotely.

Regulatory engineering

Status: Limited services

You can apply online for many services, but we can't accept or process any hard copy applications or files.

We can carry out remote inspections and some physical on-site inspections where appropriate COVID-19 health and safety protocols are in place.

Pre-application and free advice meetings are only available by phone or online conferencing (e.g. Ms Teams or Skype). You will need to book an appointment.

Resource consents

Status: Limited services

We are accepting and processing online resource consent applications only.

We are not accepting any hard copy applications or information.

Some physical site inspections are available where appropriate and where COVID-19 health and safety protocols are in place.

Consent meetings are available online and by phone. We cannot attend face-to-face meetings.

You can send general resource consent queries to the regional planning helpdesk.