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COVID-19 Orange setting

For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section

For up-to-date information on COVID-19, visit

Community support and housing

Updates to Auckland Council community support and housing during COVID-19 Orange setting.

Business support

Elevated alert levels put a lot of pressure on businesses and support is available to Auckland businesses. This OurAuckland article provides a summary of options.

Citizenship ceremonies

Status: Cancelled

Citizenship ceremonies are cancelled until further notice.

Community centres

Status: Open

Auckland Council community centres, art centres and galleries are open. Theatres and performing spaces are open.

Everyone aged 12 years and three months or older will need a My Vaccine pass to enter all community centres, arts facilities and theatres. Have your vaccine pass ready to show the team each time you visit.

 Use the NZ COVID Tracer app to scan or check in manually. Visit for government advice on physical distancing and face coverings.

Check The Centre website to find out which locations are currently open.

Early childhood education (Kauri Kids)

Status: Open

Early childhood education centres are open to care for enrolled tamariki (children).

Kauri Kids parents, caregivers and whanau — check Story Park to stay updated.


The Ministry of Housing and Urban Development are the key agency to support anyone in need of a place to stay. If you need emergency accommodation, contact Work and Income: Emergency House - Work and Income in the first instance.

If you have tried WINZ without success, then our housing and outreach partners are:

  • Auckland City Mission
  • Lifewise (central Auckland)
  • Kahui Tu Kaha (north, west, central Auckland)
  • Salvation Army Waitākere (west Auckland)
  • Link People (south Auckland).

During Alert Level 3, Auckland City Mission is open daily from 8am to 11am at 23 Union Street, central Auckland.

They have meal packs to give out to those in need and can connect people to housing and other social support services.