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COVID-19 Orange setting

For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section

For up-to-date information on COVID-19, visit covid-19.govt.nz

Whakaaetanga, i ngā kaupapa hanganga me te whakahou ake

Consents, building and renovation projects

Updates to Auckland Council consent, building and renovation projects services during COVID-19 Orange setting.

​Building consents

Status: Online services only

We are accepting and processing building consent and code compliance certificate applications (no hardcopies), and granting and issuing them.

Pre-application and free advice meetings can only take place via phone or video meeting (Microsoft Teams) and are by appointment only.

Please check the COVID-19 service interruptions page for updates on the status of council facilities and services.

We will process the following applications digitally:

Building inspections

Status: Remote and physical inspections available

Building inspections can be carried out only at sites that demonstrate compliance with COVID-19 construction protocols as described on the CHASNZ website .

Please check the COVID-19 service interruptions page for updates on the status of council facilities and services.

Virtual inspections may be possible on a case-by-case basis. To minimise the risk of virus transmission we encourage the use of remote technology-assisted inspections using Artisan or Zyte apps. Our inspectors will contact sites before inspection to confirm site protocol compliance and whether a remote inspection is right for your build.

Compliance monitoring

Status: Operating remotely

We will liaise with consent holders to ensure compliance requirements are met remotely.

Site inspections will only be carried out for certain consent types such as significant earthworks with appropriate COVID-19 health and safety protocols.

Regulatory compliance – Requests for service (RFS)

Status: Operating with increased health and safety requirements

We will carry out physical inspections and site visits where appropriate COVID-19 health and safety protocols are in place.

Regulatory engineering

Status: Limited services

We are accepting and processing online regulatory engineering applications only. No hard copy applications or information can be accepted.

Physical on-site inspections can be accommodated where appropriate COVID-19 health and safety protocols are in place. Some remote inspections are available where necessary.

Pre-application and free advice meetings are only available by phone or online conferencing (Microsoft Teams) and are by appointment only.

Resource consents

Status: Limited services

We are accepting and processing online resource consent applications only. No hard copy applications or information can be accepted.

Some physical site inspections are available where appropriate and where COVID-19 health and safety protocols are in place.

Pre-application meetings are available online and by phone. We cannot attend face-to-face meetings.

Swimming pool inspections

Status: Limited services

We may carry out some physical inspections at sites on a case by case basis where appropriate COVID-19 health and safety protocols in place.

We will inspect sites remotely where possible.