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COVID-19 Orange setting

For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section

For up-to-date information on COVID-19, visit

Ngā kurī me ētahi atu kīrehe

Dogs and other animals

Updates to Auckland Council services and rules for dogs and other animals during COVID-19 Orange setting.

​Problems with dogs

Status: Priority calls only

We will respond to priority calls such as dog attacks or roaming dogs. We will also be undertaking some targeted proactive work.

We will be cutting back on attending to low-risk jobs such as bylaw breaches and beach or park patrols (with the exception of Piha due to attacks reported on the penguins, as well as Great Barrier Island and Waiheke Island) until further notice.

To report a roaming dog or incident call us on 09 301 0101.

Animal shelters

Status: By appointment only

Animal shelters will be open to the public by appointment only.

Check the Interruptions to our services and facilities due to COVID-19 page for shelter availability prior to your visit.

Wear a face mask and maintain a physical distance from others. For more information visit

Dog walking

Status: Dogs to remain on-leash

To ensure social distancing rules, keep your dog on a leash when exercising locally.