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This video contains spoken narration of the Auckland Council Disability Action Plan Summary.
[Video: Footage shows the Auckland Council pōhutukawa logo in the middle of the screen.]
Voice: Summary of the Disability Action Plan adapted in 2025 by Accessible Format Service, Blind Low Vision New Zealand, Auckland. There is a logo at the top of the page: Auckland Council, Te Kaunihera o Tāmaki Makaurau.
Voice: Mahere Mahi mō te Hauā. Disability Action Plan.
Voice: Purpose
Voice: Mahere Mahi mō te Hauā/ Disability Action Plan is Auckland Council’s plan for a thriving and accessible Tāmaki Makaurau.
Voice: It aims to improve outcomes for disabled people in Auckland as well as older people, families and others that may experience accessibility barriers.
Voice: The Disability Action Plan sits under Nga Hapori Momoho Thriving Communities, council’s broader community wellbeing strategy for a fairer, more sustainable Tāmaki Makaurau where every Aucklander feels like they belong.
Voice: The Disability Action Plan supports the delivery of Ngā Hapori Momoho by focusing on improving access and reducing barriers for disabled communities. The plan sets out the practical and tangible actions we are taking to achieve the goal of creating a more inclusive and accessible region.
Voice: Domains and actions
The action plan is structured into five key domains that are important to disabled communities and their whānau:
1. Buildings, places and spaces
This domain is about making it easy for everyone to fully participate in community and civic life.
2. Knowledge, communications and engagement
This domain is about reaching everyone with our communications and information and making this easy for people to find and understand.
3. Events and services
This domain is about making our events and services easy to access and for everybody to enjoy.
4. Our workplace
This domain is about being a supportive group of organisations that are great places to work.
5. Transport
This domain is about our transport network keeping you and Tāmaki Makaurau moving and connected.
As of June 2025, there are 70 actions across the five domain areas in the plan.
Staff across Auckland Council work on these actions, including Council Controlled Organisations such as Tataki Auckland Unlimited and Auckland Transport.
Voice: The 'Buildings, Places, and Spaces' domain has 19 actions. Examples include:
1. promoting and applying the principles of universal design into design processes
2. reviewing the accessibility of buildings that are likely to be used for community welfare (Civil Defence Centres)
3. continuing to develop accessible playgrounds in Auckland, and
4. including universal design principles in the housing for older persons portfolio and services review.
Voice: The 'Knowledge, Communications and Engagement' domain has 15 actions. Examples include:
1. making sure that the plans we and the community come up with to manage natural disasters (like floods or cyclones) actively incorporate accessibility
2. providing accessible communications training to council departments
3. making sure that our website is easy to understand and use
4. using images in our communications that best represent disabled Aucklanders, and
5. gathering and maintaining data on the disability community in Tāmaki Makaurau.
Voice: The 'Events and Services' domain has five actions. These are:
1. continuing to work with Blind Low Vision New Zealand
2. monitoring and reviewing accessibility outcomes of key projects and events, to make sure we are always getting better
3. supporting and improving accessibility across a range of major regional facilities
4. increasing the accessibility of information, ticketing and programmes at Tataki Auckland Unlimited facilities (for example, the Auckland Art Gallery and the Zoo), and
5. developing and implementing climate resilience projects with and/or for young disabled people, in partnerships with schools.
Voice: The 'Our Workplace' domain has 9 actions, including:
1. improving accessibility for the employee 'journey' from starting at council to leaving council
2. actively looking for opportunities to employ disabled people
3. improving access to resources, training and communities of practice through joining the New Zealand Disability Employer's Network, and
4. working towards gaining the 'Accessibility Tick', a programme that helps organisations become more accessible and inclusive of disabled and neurodivergent people.
Voice: The 'Transport' domain has 22 actions, such as:
1. updating Auckland Transport’s Accessibility Action Plan 2025 to 2027
2. updating signage for buses impacted by City Rail Link (CRL) in accessible formats
3 providing training on universal design for Auckland Transport staff
4. testing the use of New Zealand Sign Language recorded videos in train stations, wharves and bus interchanges to better support the d/Deaf community, and
5. extending 'PlusOne' concession to rail and ferry passengers, letting them bring a support person for free.
Voice: Improving accessibility in our everyday business
Voice: The Disability Action Plan plays an important role in letting people know about the disability-related work happening or planned across council.
Voice: That’s why we have also included a section in the action plan that talks about the work council does as part of our business-as-usual practice that helps disabled people.
Voice: This includes activity like our local and regional grants, services to help people who cannot take their rubbish, recycling or compost bins to the kerbside and improving the accessibility of our library collection.
[Video ends]
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