Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
For more information email treasury@aucklandcouncil.govt.nz.
Whakapā atu ki te kapa Pokapū Haumi Rawa Contact the Investor Centre team
Contact us about investing in Auckland
Update your address or bank account
If you are a current bond holder and have recently changed your address or bank account, visit the Computershare website to update the registry.
Make a complaint about retail bonds
You can make complaints about our retail bonds by using our standard complaints process.
Auckland Council is a member of the Financial Disputes Resolution Scheme (FDRS). The FDRS is operated by Fairway Resolutions Limited.
If you cannot agree with us on how to resolve your issue, you can refer the matter to:
FDRS Consulting Team
0508 337 337