Some online services – including MyAuckland – will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March, due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
For more information email treasury@aucklandcouncil.govt.nz.
If you are a current bond holder and have recently changed your address or bank account, visit the Computershare website to update the registry.
You can make complaints about our retail bonds by using our standard complaints process.
Auckland Council is a member of the Financial Disputes Resolution Scheme (FDRS). The FDRS is operated by Fairway Resolutions Limited.
If you cannot agree with us on how to resolve your issue, you can refer the matter to:
FDRS Consulting Team
0508 337 337