Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
We recommend that the supplier or installer of the appliance completes and submits the application on your behalf.
You will need to supply a letter authorising the installer to act on your behalf with the application.
After your device has been installed, you will also need to provide a completed producer statement construction (PS3) Solar or heat pump water heating.
The installer should be listed on our producer statement authors register.
Once work is completed you will need to apply for a Code Compliance Certificate (CCC). All CCC applications, including fixed fee consents, will be subject to additional charges for processing (excludes subsidised applications).
| Service | Fee |
|---|---|
| Subsidised fixed fee (not refundable, no additional charges) for solar or heat pump water heating devices installed by an approved installer offering a producer statement. The fee covers the processing and issuing of Code Compliance Certificate. | Fixed fee of $343 |
| Solar or heat pump water heating devices fixed fee (not refundable) installed by a person who is not an approved installer. Includes one inspection deposit fee. | Fixed fee of $343 plus inspection deposit fee of $195 |
Make sure you upload these completed documents with your online application.
You will need to login to complete the online application and pay by Visa, MasterCard, Online EFTPOS or Account2Account (bank transfer).
We only accept online applications for this consent. If you cannot apply online, visit one of our libraries with council services for help with your online application.
If you need help with your application, check our guide for further instruction.
You can also call us on 09 301 0101 to speak with our building and planning help desk if you have questions regarding your application.
We process the heat pump water heating applications within 20 working days.
We will let you know the decision by email and through myAUCKLAND.