Since 1 April 2021 inspection bookings are limited to a maximum of four inspections at any one time for each consent (residential or commercial).
You can book more inspections once your older bookings are completed.
For more information, phone us on 09 301 0101 and ask to speak to the Inspection team leader for your area.
Inspection timeframes and early bookings
We are required to complete 80 per cent of building inspection requests within three working days - in accordance with Regulation 7A of the Building (Accreditation of Building Consent Authorities) Regulations 2006.
We make every effort to meet this timeframe, but building inspector availability may vary depending on demand. To help our inspection process scheduling, avoid making duplicate bookings for the same inspection type. If duplicate bookings are found, they may be removed to ensure fairer access to bookings for all customers.
If your project is ready for inspection earlier than expected, you can use our ‘Ready now’ feature. This allows us to offer an earlier appointment if one becomes available within two days of your scheduled booking.
You will be contacted at short notice (approximately 30 minutes) so your site should be ready for inspection. If the site is not ready, the inspection may be cancelled and a fee charged.