Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
You can request a refund if:
We can only refund the person who paid for the application. If you want someone else to receive the refund you must both complete the 'AC2132 Authority to refund fees' form. Submit the completed form with the refund request.
You will need:
If the refund relates to a change of consent ownership, complete and include the 'AC2149 Notice of transfer of a building consent to another person' form.
Email bcrefunds@aucklandcouncil.govt.nz if you have any questions or need help with your request.