Some online services – including MyAuckland – will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March, due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
Contact us urgently on 09 301 0101 if you notice missing, dislodged or damaged:
We treat these issues as a serious risk to public safety.
Contact us on 09 301 0101 for items lost in catchpits and roadside drains.
Property owners are responsible for maintaining private manholes, catchpits (drainage) and covers on their property.
For information on private stormwater assets, visit Who maintains stormwater pipes and drains.
Contact Watercare to report issues with wastewater manholes.