Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Contact us urgently on 09 301 0101 if you notice missing, dislodged or damaged:
We treat these issues as a serious risk to public safety.
Contact us on 09 301 0101 for items lost in catchpits and roadside drains.
Property owners are responsible for maintaining private manholes, catchpits (drainage) and covers on their property.
For information on private stormwater assets, visit Who maintains stormwater pipes and drains.
Contact Watercare to report issues with wastewater manholes.