Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Call the pollution hotline on 09 377 3107 (24 hours a day, seven days a week) to report:
Pollutants may include:
Our Pollution Response Team is available seven days a week.
Phone us on 09 301 0101 for other pollution issues such as:
For sewer overflows or faults with the water mains supply, call Watercare Services.
To report oil on the sea, call the Harbourmaster on 09 362 0397 (extension 1).
When you call us, we will ask you for:
We will handle your details confidentially at all times. We do not pass on your personal information to anyone outside Auckland Council.