Some online services – including MyAuckland – will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March, due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
Call the pollution hotline on 09 377 3107 (24 hours a day, seven days a week) to report:
Pollutants may include:
Our Pollution Response Team is available seven days a week.
Phone us on 09 301 0101 for other pollution issues such as:
For sewer overflows or faults with the water mains supply, call Watercare Services.
To report oil on the sea, call the Harbourmaster on 09 362 0397 (extension 1).
When you call us, we will ask you for:
We will handle your details confidentially at all times. We do not pass on your personal information to anyone outside Auckland Council.