You must notify the appropriate authority if certain details about your alcohol‑licensed business change. This helps keep records accurate and ensures your business is legal.
Change of duty manager
You must notify us if you change a duty manager at your business, including when:
- a new duty manager starts
- a duty manager resigns or is dismissed
- a temporary or acting manager is appointed for more than two days.
You must notify us within two working days of the change.
Appointing a temporary manager
A duty manager may be replaced by a temporary manager if the duty manager is:
- dismissed or resigns
- on annual or sick leave
- absent for any reason.
Temporary managers must apply for a manager’s certificate within two working days of being appointed.
Appointing an acting manager
An acting manager can replace a manager who is on annual leave, sick leave or otherwise temporarily unavailable.
Acting managers can replace a duty manager:
- for up to three weeks at a time for illness or absence
- or up to six weeks in any 12‑month period for annual leave.
An acting manager does not need to hold a manager’s certificate.
Acting managers are a short-term appointment. Temporary managers are likely to be a longer-term replacement for a permanent staff member.
Keep a record of your managers
You must:
- keep each manager record for two years
- make these records available to police or licensing inspectors on request
- attach a copy of your manager records when you apply to renew your alcohol licence.
You can use our 'Register of duty managers template' to record the information and keep it on file.