Understanding the Eatsafe grade
Our food grading system is called eatsafe Auckland.
The grade on the certificate is based on the food outlet's food safety, quality and hygiene standards, including:
- process control
- environmental control
- food safety behaviour
- confidence in management
- compliance history.
What the food grades mean
A: Excellent
Scored between 91-100 per cent
These businesses provide the highest level of confidence that they manage a food control plan and consistently produce safe and suitable food. Minor issues around documentation may cause the score to fall below 100 per cent.
B: Good
Scored between 61-90 per cent
These businesses provide a good level of confidence that they manage a food control plan. There may be areas for improvement that do not directly impact food safety, usually around documentation and procedures.
C: Satisfactory
Scored between 50-60 per cent
These businesses provide a level of confidence that they produce safe food. There may be multiple areas for improvement that do not directly impact food safety, including observed practices, documentation and procedures.
We introduced the C grade to provide a distinction between:
- businesses that meet the minimum requirements for food safety and suitability, and
- businesses that just fail to meet the minimum requirements and present the potential for unsafe or unsuitable production of food.
D: Enforcement action
These businesses have been identified as having issues that are likely to result in food being unsafe or unsuitable, and action has been taken as a response.
E: Enforcement action
These businesses have had a critical issue relating to food safety and have been closed as a result. They will be permitted to trade again once we are confident they are providing safe food.
Reasons food businesses do not display eatsafe grade
The food business:
- operates under a custom food control plan or national programme not graded under eatsafe Auckland.
- operates under a national programme that is graded but the display of grade is voluntary.
- has recently opened or changed owners and has not yet been verified.
Find the food grade of a business
Our main search tool to find a food grade of a food business is temporarily down due to a system upgrade.
You can still use our alternative tool to find a food grade by selecting the 'Find a food grade' button and then searching by suburb or business name.