myAUCKLAND

Use our secure online dashboard to manage your Auckland Council services and requests in one place. Pay your rates, manage your dog's information, report a maintenance problem, view your account activity and more.

What you can do with myAUCKLAND

Report a problem online

• Report a problem with one of our facilities, venues, parks, reserves or beaches.
• Track problems we already know about.

Visit Report a problem to report a problem now.

Manage your rates online

• Pay your property rates.
• View balances and transactions.
• Set up a direct debit.
• Cancel or change a direct debit.

Visit Manage your rates online with myAUCKLAND for more information.

Manage your dog's information online

• Update your address or personal details.
• Update your dog's details, such as address, microchip number and desex information.
• Change your dog's ownership. 
• View your dog's registration fees and status. 
• Register your dog with us for the first time.
• Renew your dog's registration.
• Apply for a Responsible Dog Owner Licence (RDOL).
• Order a replacement strap or disc (tag).

Manage your consents

• Track the progress of your consent.
• Change who has access to your application.
• Submit documentation to myAUCKLAND files.
• View and pay invoices.
• Book and cancel inspections.
• Check your inspection schedule.

Manage your compliance schedules and BWOFs online

• View the specified systems for your building.
• Renew or submit a Building Warrant of Fitness (BWOF).
• View the expiry date and status of your BWOF.
• View and respond to any requests for information (RFIs).

Create an account

To begin using myAUCKLAND, you will need to create an account.

You will need to provide your full name and email address and create a password.

 Creating a myAUCKLAND account takes less than five minutes.

If you already have a myAUCKLAND account, you can log in.

Navigating myAUCKLAND

The 'Menu' option helps you find what you need.

For example, you can find the consents and licences dashboard by selecting 'Consents, licences and property applications' in the menu.

To book a building inspection or to view your existing bookings, select 'Building and swimming pool inspections' from the menu.