Get prepared before Cyclone Vaianu arrives. Visit Auckland Emergency Management for the latest information.
When working to resolve issues, In rare circumstances we may need to apply our Unreasonable Complainant Conduct Policy.
Kaupapa Here Taunaki Amuamu Whakaaro Kore Unreasonable Complainant Conduct Policy
What is the Unreasonable Complainant Conduct Policy?
When we work to resolve issues, we enter into a relationship with you, based on mutual honesty and respect.
In rare circumstances we may need to apply our unreasonable complainant conduct policy:
- where you are able to engage with us appropriately or reasonably
- where the nature or frequency of engagement raises substantial health, safety, resource or equity issues.