Skip to main content
Council services and closures Water restrictions are in effect across the Auckland region, learn more.
For the status of council services under covid-19 alert conditions - Learn moreCouncil services and closures

COVID-19 Alert Level 1 environmental health

The following Environmental Health services will be provided under COVID-19 Alert Level 1.

  • We will undertaking business as usual verifications and follow up visits of food businesses.
  • We will continue to process digital and hard copy applications for registrations, national programmes and template food control plans.
  • Our environmental health and alcohol licensing teams will continue carrying out onsite inspections.
  • We are undertaking verifications of food businesses.
  • Onsite customer meetings, interviews and advice has resumed and is offered by email, phone or online conferencing (e.g. Skype).
  • Onsite Duty Manager interviews have resumed and we also offer video interviews.
  • Officers will continue to respond to food safety complaints representing a high risk or high harm to public health.
  • We are continuing to respond to requests for information (RFI) and requests for service (RFS).