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For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section.

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4. What happens next

Our tip

You should know

We will not process your property rate rebate application in time to cover your first quarterly instalment. To avoid a penalty, you need to pay the first instalment.

​We will write to you to let you know if your application has been successful, and the amount of your rebate.

We will credit the rebate amount to your property rates account once we process and approve your application.

We will let you know how much you have left to pay on your next property rates notice.

The amount of rebate depends on:

  • your Auckland Council rates
  • the number of children or other dependents you support
  • your gross income and any overseas income for the tax year ended 31 March 2021    
  • your water rates.