Some online services – including MyAuckland – will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March, due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
Āwhina ki tēnā, ki tēnā i muri iho o tētahi aituā māori Help for individuals after a natural disaster
West Coast beach residents who have now been granted access to their placarded properties are entitled to two free waste drop-offs at Waitākere Refuse and Recycling Transfer Station.
You must book before you arrive at the transfer station by calling 0800 22 22 00. Anyone who arrives without a booking will be charged for their waste disposal.
We can only accept flood-damaged household items. We will not accept any garden, landscaping or building waste.
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Financial help for recovery from a disaster
Learn about the financial support that is available to Aucklanders after an extreme weather event.
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Help with mental health after a natural disaster
Learn about mental health help that is available following an extreme weather event.
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Help with insurance claims to repair and rebuild your property
Understand the insurance claims process, what to expect and what support you may be entitled to.