COVID-19 Red setting – Customer service centres information
All council service centres are open in accordance with government guidelines including the use of face masks and 1-metre physical distancing.
Everyone aged 12 and three months or older will need a
My Vaccine pass to enter this service centre. Have your vaccine pass ready to show to the team each time you visit.
NZ COVID Tracer app to scan or check in manually. Visit
covid19.govt.nz for government advice on physical distancing and face coverings.
Hibiscus and Bays Service Centre
Te Pokapū ratonga o Hibiscus and Bays
This location is permanently closed
Hibiscus and Bays Service Centre is closed
For a full range of council services, visit
For general inquiries that do not require payment, visit
East Coast Bays Library.
For rates payments and dog registration renewals, visit the NZ Post Shop at 26 Clyde Road, Browns Bay.
Take your pre-printed invoice with you.
You can use our online services to: