COVID-19 Red setting

For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section.

For up-to-date information on COVID-19, visit covid19.govt.nz.

Alert COVID-19 Protection Framework - Service centres are open

COVID-19 Red setting – Customer service centres information

All council service centres are open in accordance with government guidelines including the use of face masks and 1-metre physical distancing.
Everyone aged 12 and three months or older will need a My Vaccine pass to enter this service centre. Have your vaccine pass ready to show to the team each time you visit.
Use the NZ COVID Tracer app to scan or check in manually. Visit covid19.govt.nz for government advice on physical distancing and face coverings.

Hibiscus and Bays Service Centre

Te Pokapū ratonga o Hibiscus and Bays

For a full range of council services, visit Takapuna Library.

For general inquiries that do not require payment, visit East Coast Bays Library.

For rates payments and dog registration renewals, visit the NZ Post Shop at 26 Clyde Road, Browns Bay.

Our tip

Take your pre-printed invoice with you.

You can use our online services to:

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