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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland


Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

Hibiscus and Bays Service Centre

Te Pokapū ratonga o Hibiscus and Bays

This location is permanently closed

​Hibiscus and Bays Service Centre is closed

For a full range of council services, visit Takapuna Library.

For general inquiries that do not require payment, visit East Coast Bays Library.

For rates payments and dog registration renewals, visit the NZ Post Shop at 26 Clyde Road, Browns Bay.

Our tip

Take your pre-printed invoice with you.

Online services

You can use our online services to: