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COVID-19 Alert Level 2 Most of our services have resumed. Some restrictions remain. Visitors to our buildings should check in using the NZ COVID Tracer app or register manually.
For the current status of council services and closures - Learn moreCOVID-19 Alert Level 2
Water restrictions in Auckland More Water restrictions are in effect across the Auckland region. Learn moreWater restrictions in Auckland

Services available at our main service centres

Our main service centres provide a full range of services, including access to onsite staff.

Services available

  • General enquiries on all council information
  • Payments of invoices and accounts
    • Payments kiosk
  • Rates and valuations
    • Rates and valuation search
    • Payments
    • Rebates and remissions
  • LIMs and other property services
  • Specialist regulatory services (consents and licensing)
    • Building, planning, environmental health and licensing
    • Dog registration
  • Request for service
    • Graffiti
    • Noise control
    • Rubbish and recycling
    • Stormwater and drainage
  • Request for information
    • Copies of publications and reports
  • Self-service customer area.

Payment options

  • Cash
  • Eftpos
  • Cheque
  • Credit card (Visa, Mastercard and American Express). A convenience fee of 1.75 per cent of your payment amount applies.

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