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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

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Manukau Service Centre

Te Pokapū ratonga o Manukau

The front entrance to Manukau Service Centre with nearby pedestrian crossing.

Ground floor, Kotuku House
4 Osterley Way
Manukau

You should know

This service centre will be closed from 12pm(noon) on Tuesday 22 December 2020 to Tuesday 5 January 2021.

The centre will reopen at 8.30am on Wednesday 6 January 2021.

Opening hours

Monday to Friday

8.30am to 4.30pm

Our services

Self-service customer area

  • Dog registration.
  • Rates payments.
  • Payments and enquiries for Auckland Transport services.

Request for service

  • Graffiti.
  • Noise control.
  • Rubbish and recycling.
  • Stormwater and drainage.

Request for information

  • General enquiries on all council information.
  • Rates and valuations.
  • Regulatory services information (consents and licensing).
  • Copies of publications and reports.

LIMs and other property services

  • Apply for a LIM.
  • Request property files.
  • Property information viewing (by appointment - see How to order a property file).
  • Drainage plans.

Payments and bookings

  • Payments of invoices and accounts.
  • Regional parks bookings and payments.
  • Purchase of Timms traps or Trapinator for possum control.

Specialist building and development engineer advice

We offer bookable 15-minute appointments for engineer and building advice:

  • Specialist building advice can be booked from 9am to 4pm, Monday to Wednesday.
  • Development engineer advice can be booked from 10am to 12pm, Monday, Tuesday and Thursday.

Call 09 301 0101 to arrange an appointment.

Customer parking

Free 60-minute parking is available at the rear of the building. You can acccess this via Davies Avenue.

Payment options

  • Cash.
  • Eftpos.
  • Credit card (Visa, Mastercard and American Express). A convenience fee of 1.75 per cent of your payment amount applies.

Phone

Call Auckland Council helpline on09 301 0101

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