COVID-19 Red setting – Customer service centres information
All council service centres are open in accordance with government guidelines including the use of face masks and 1-metre physical distancing.
Everyone aged 12 and three months or older will need a
My Vaccine pass to enter this service centre. Have your vaccine pass ready to show to the team each time you visit.
NZ COVID Tracer app to scan or check in manually. Visit
covid19.govt.nz for government advice on physical distancing and face coverings.
Waiheke Island Service Centre
Te Pokapū ratonga o Waiheke
10 Belgium Street
You should know
This service centre will be closed from 12pm(noon) on Tuesday 22 December 2020 to Tuesday 5 January 2021.
The centre will reopen at 8.30am on Wednesday 6 January 2021.
Monday to Friday
8.30am to 4.30pm
Request for service
- Noise control.
- Rubbish and recycling.
- Stormwater and drainage.
Request for information
- General enquiries on all council information.
- Rates and valuations.
- Regulatory services information (consents and licensing).
- Copies of publications and reports.
LIMs and other property services
Payments and bookings
- Payments of invoices and accounts.
- Regional parks bookings and payments.
- Purchase rubbish bags and tags.
Free parking for customers onsite.
- Credit card (Visa, Mastercard and American Express). A card payment fee of 1.75 per cent of your payment amount applies.
09 301 0101
|Bledisloe Lane Service Centre (city centre)||https://www.aucklandcouncil.govt.nz/report-problem/visit-us/Pages/bledisloe-lane-service-centre.aspx||Bledisloe Lane Service Centre (city centre)||Map, opening hours, parking and services available at the Bledisloe Lane Service Centre in the city centre.||aspx|
|Great Barrier Island Service Centre||https://www.aucklandcouncil.govt.nz/report-problem/visit-us/Pages/great-barrier-island-service-centre.aspx||Great Barrier Island Service Centre||Map, opening hours, parking and services available at the Great Barrier Island Service Centre.||aspx|