COVID-19 Red setting

For information about our services and facilities restrictions during the protection framework settings, see the COVID-19 section.

For up-to-date information on COVID-19, visit covid19.govt.nz.

Alert COVID-19 Protection Framework - Service centres are open

COVID-19 Red setting – Customer service centres information

All council service centres are open in accordance with government guidelines including the use of face masks and 1-metre physical distancing.
Everyone aged 12 and three months or older will need a My Vaccine pass to enter this service centre. Have your vaccine pass ready to show to the team each time you visit.
Use the NZ COVID Tracer app to scan or check in manually. Visit covid19.govt.nz for government advice on physical distancing and face coverings.

Waiheke Island Service Centre

Te Pokapū ratonga o Waiheke

This service centre will be closed from 12pm(noon) on Tuesday 22 December 2020 to Tuesday 5 January 2021.

The centre will reopen at 8.30am on Wednesday 6 January 2021.

Monday to Friday

8.30am to 4.30pm

Apply for a LIM.
Request property files.
Property information viewing (by appointment - see How to order a property file).
Drainage plans.

Free parking for customers onsite.

Cash.
Eftpos.
Credit card (Visa, Mastercard and American Express). A card payment fee of 1.75 per cent of your payment amount applies.