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Ka mutu te whakamahia o ngā tohu ipupara

Bin tag use to end

We have stopped using rubbish bin tags across Auckland. We have replaced them with an annual charge added to your rates bill.

No more bin tags

We have ended our 'pay-as-you-throw' bin tag service and have moved to a weekly kerbside rubbish collection funded by your rates.

Visit How changes to our rubbish service will affect your area and search your address for more detailed information.

Why this is happening

After consulting on the Annual Budget for 2022/2023, we decided to introduce a rates-funded system for our kerbside rubbish collection services.

We are standardising waste services in Auckland so that every property receives the same:

  • level of service
  • types of bins
  • payment options.

To read more about the reasoning behind this decision, visit OurAuckland.

How much the rates-funded rubbish service costs

To learn how much your rates-funded service costs, visit Rubbish, recycling bin and food scraps bins options and charges.

When the change will happen

Changes have taken place in stages.

Area

Rates-funded rubbish service collection start date

Bin tag/council bag collection end date

Waitākere

Monday 2 December 2024

Friday 29 November 2024

North Shore

Monday 3 March 2025

Friday 28 February 2025

Papakura

Thursday 1 May 2025

Wednesday 30 April 2025

For information about Franklin and Rodney's rates-funded rubbish service, visit

Tag refund information

We offered refunds for unused bin tags during the following times:

  • Waitākere refunds from Sunday 1 December 2024 to Friday 31 January 2025
  • North Shore refunds from Saturday 1 March 2025 to Wednesday 30 April 2025
  • Papakura refunds from Thursday 1 May 2025 to Monday 30 June 2025.

We credited refunds to debit and credit cards at the following libraries.

Area

Library

Refund date

Waitākere

From Sunday 1 December 2024 to Friday 31 January 2025

North Shore

From Saturday 1 March 2025 to Wednesday 30 April 2025

Papakura

From Thursday 1 May 2025 to Monday 30 June 2025

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