Bin tag use to end

No more bin tags

We have ended our 'pay-as-you-throw' bin tag service and have moved to a weekly kerbside rubbish collection funded by your rates.

Visit How changes to our rubbish service will affect your area and search your address for more detailed information.

Why this is happening

After consulting on the Annual Budget for 2022/2023, we decided to introduce a rates-funded system for our kerbside rubbish collection services.

We are standardising waste services in Auckland so that every property receives the same:

• level of service
• types of bins
• payment options.

To read more about the reasoning behind this decision, visit OurAuckland.

How much the rates-funded rubbish service costs

To learn how much your rates-funded service costs, visit Rubbish, recycling bin and food scraps bins options and charges.

When the change will happen

Changes have taken place in stages.

For information about Franklin and Rodney's rates-funded rubbish service, visit

• Franklin's rates-funded rubbish collection and
• Rodney's rates-funded rubbish collection.

Tag refund information

We offered refunds for unused bin tags during the following times:

• Waitākere refunds from Sunday 1 December 2024 to Friday 31 January 2025
• North Shore refunds from Saturday 1 March 2025 to Wednesday 30 April 2025
• Papakura refunds from Thursday 1 May 2025 to Monday 30 June 2025.

We credited refunds to debit and credit cards at the following libraries.

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