Bin tag use to end

No more bin tags

We are ending our 'pay-as-you-throw' bin tag service and moving to a regionwide, rates-funded, weekly kerbside rubbish collection.

Visit How changes to our rubbish service will affect your area and search your address for more detailed information.

Why this is happening

After consulting on the Annual Budget for 2022/2023, we decided to introduce a rates-funded system for our kerbside rubbish collection services.

We are standardising waste services in Auckland so that every property receives the same:

• level of service
• types of bins
• payment options.

To read more about the reasoning behind this decision, visit OurAuckland.

How much a rates-funded rubbish service will cost

You will only be charged once the rates-funded collection starts in your area. There will be a partial charge for the year, based on the size of your bin and when bin tag use stopped in your area.

To find out your partial charge:

1. visit Find your property rates or valuation
2. enter your property address
3. select the 'Property rates' tab.

The estimated standard targeted rate for rubbish collections for each household for 2025/2026 is $194.41. This is for a standard council rubbish bin size (120L capacity).

Ratepayers have the option to request either:

• a smaller bin (80L capacity) with a lower estimated rate of $161.56 or
• a larger bin (240L capacity) with a higher estimated rate of $322.68.

If you had a private waste collection service in Waitākere and North Shore, but still have an old council blue and yellow bin, you can use that. If you need a new council bin, use our online form to request a new bin.

When the change will happen

Changes will take place in stages over the next 18 months.

What you need to do

• Plan ahead and use up your tags before they are no longer used in your area.
• Avoid buying more tags than you need.

Tag refund information

You can get a refund for unused bin tags during the following times:

• Waitākere refunds from Sunday 1 December 2024 to Friday 31 January 2025
• North Shore refunds from Saturday 1 March 2025 to Wednesday 30 April 2025
• Papakura refunds from Thursday 1 May 2025 to Monday 30 June 2025.

How to claim a tag refund

If you have unused bin tags, you can get a refund at selected libraries. Refunds will be credited to your debit or credit card at the libraries listed in the table. No cash refunds.

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