About the council

Contact us

There’s a range of ways to get in touch with Auckland Council so you can choose the method that is most convenient to you. 

Contact us online

To make a general enquiry or a request for service, to make a complaint, or for any other reason you may wish to contact us.


Phone us 

  • (09) 301 0101 (toll free for residential landlines within the Auckland Council boundary)

We are ready to help with your enquiries 7 days a week, 24 hours a day.

General rating revaluation 2011

If you have any questions concerning your new property valuation, please phone our revaluation team on 0800 874 060.

Auckland Transport

(09) 355 3553

For enquiries about:

  • parking
  • footpaths
  • roads
  • public transport.

Watercare Services

(09) 442 2222

For enquiries about:

  • water and wastewater services in Auckland.

Fax us

  • (09) 301 0100

Visit us

Visit our customer service centre information to find your nearest customer service centre, including opening hours and the range of services available.


Write to us

Auckland Council
Private Bag 92300
Auckland 1142

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© Auckland Council