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Auckland Council

Contact us or report a problem

​How to contact us or report a problem


For all urgent enquiries, phone us.

Our email option is for non-urgent enquiries or issues.

Email us

Tweet to @AklCouncil:


Our contact centre is open twenty four hours a day, seven days a week

Toll free for residential landlines within Auckland Council boundaries (toll free calls are not allowed by all service providers).

Auckland Transport - parking, footpath and roading

Auckland Transport - public transport

Pollution hotline - seven days a week, 8am - 5pm


Watercare - water supply and wastewater


Auckland Council​
Private Bag 92300
Victoria Street West
Auckland 1142


Mail room, basement 1
135 Albert Street
Auckland 1010

​Make a formal complaint

See Make a formal complaint.