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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

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Water restrictions lifted - Water restrictions in Auckland have been removed from 23 October 2021. Learn more

Auckland Council
Auckland Council
Auckland Council

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Whakapā mai, e whāki raru mai rānei ki a mātou

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Our contact details

Our phone number, online enquiry form, social media links and postal address.

Make an enquiry online

Complete this form to contact us about any non urgent enquiries or issues, or to give us a compliment.

Make a formal complaint

Submit a formal complaint to us online if you are dissatisfied with the level of service we have provided, or we haven't done what we said we would do.

Report a problem

Report online if you see a maintenance problem in parks, community facilities or venues, beaches and maunga. For other problems in your community or home, find out how to phone the organisation responsible.

Visit us

Locations of customer service centres across Auckland.

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