Our Customer Promise details what you can expect from us and how you, as a member of the public, can help us to deliver a high standard of customer service.
Do not use this form if you are reporting:
- immediate risks to the safety of people or property – call us on 09 301 0101
- noise from people or parties – use the Ask Auckland Council assistant
- other noise complaints – call us on 09 301 0101
- a roaming or wandering dog – use the Ask Auckland Council assistant
- dog attacks or aggressive or barking dogs – call us on 0800 462 685
- missed rubbish or recycling collections – use the Ask Auckland Council assistant
- illegally dumped rubbish – use the Ask Auckland Council assistant or call us on 0800 NO DUMP (0800 663 867) at any time, day or night.
Your privacy
We only collect your personal information for a specific purpose connected with the services we provide.
Refer to our Website privacy policy for more information.