Rubbish and recycling

Inorganic collections

Inorganic collections have changed. The different systems we had across the region have been replaced with one consistent pick-up service for all of Auckland.

The new pick-ups are happening in two phases.

  • From September to November 2015, we will introduce the new service on a week-by-week basis to selected parts of North Shore, Rodney and Waitakere. Look out for a flyer in your letterbox any time during this period to let you know that your property is included and when your collection will be.
  • The full service will become available across the rest of Auckland, including the areas of North Shore, Rodney and Waitakere not included in phase 1, in stages from February to November 2016.

Area Collection period 

North Shore, Rodney, Waitakere (selected phase 1 properties - look for flyer in your letterbox) 

September - November 2015

North Shore, Rodney, Waitakere (all other properties)

February - November 2016

Auckland central, Franklin, Manukau, Papakura

February - November 2016

Hauraki Gulf Islands 

On-island service to be provided

Collections and collection dates

The new service is:

  • annual
  • booked by the resident
  • funded by rates, meaning there is no additional charge to book
  • provided on-property, meaning material will not be picked up from the street
  • collected in a way that increases the amount of material we can reuse or recycle.

Instead of sending everything to landfill, items that can be reused will be picked up separately and distributed through charities and community recycling groups.

The collection dates will only be made available near the time of your collection, to:

  • prevent unauthorised people from going to collection areas and removing items from properties
  • allow changes to collection dates if we pick up more material than we can process.

Booking a pick-up

Inorganic pick-ups will run throughout the year. The collection service could be in your area at any time during the year.

When the pick-up service is in your area, you will receive a flyer in your letterbox telling you how to book, when your booking period is, and when your collection period is.

When bookings open, you'll be able to make your booking online, or by:

Once you've made your booking, we will tell you by email, text or phone what day in your collection period we will pick up your items from on your property.

If you live in an apartment or townhouse block, speak to your body corporate or building manager about arranging a pick-up.

On collection day

You will need to place items out for collection on your property (not the kerbside) by 7am. Make sure your unwanted items are away from cars, bikes, outdoor furniture, toys or other items, so our collectors can easily identify what is to be taken.

The items should be close to your driveway or access to the property, and outside (i.e. not in a shed, garage or carport). Do not leave items on the kerbside as this will be considered illegal dumping and could lead to a fine of up to $400.

Unlock gates and tie up or secure dogs away from the collection area.

For information on what you can put out, see what you can put out.

Our collectors travel in two trucks. The first collects reusable items, and the second collects other accepted items.  

Developing a new resource recovery network

Over the next 10 years, we are developing a network of community recycling centres so people can drop off unwanted goods at any time of the year.

Reusable items recovered from inorganic collections will provide materials to those centres, as well as charities.

We expect that the centres will become community destinations for reusing, recycling and refurbishing items, and offer business and job opportunities for local people.

What you can put out

You can put up to one cubic metre of material out for collection, That's about the same as a small trailer load.

Items should be able to be lifted by two people.


  • Large appliances - fridges, freezers, washing machines and ovens
  • Small appliances - kettles, irons and vacuum cleaners
  • Furniture - beds, chairs, kitchen  items and ornaments
  • Sporting items - gym equipment, bicycles and toys
  • Renovation equipment - tools, fixtures and fittings, baths and sinks
  • Outdoors items - lawnmowers, barbecues, garden tools and outdoor furniture
  • Electronics - TVs, computers, phones and DVD players

Not accepted

  • Bags of rubbish
  • Recyclable packaging
  • Garden waste - grass clippings, and tree and hedge trimmings
  • Automotive items - tyres and car parts
  • Building and trade waste - plaster board, rubble, concrete and bricks
  • Liquids - oil, petrol, paint and chemicals
  • Hazardous waste - broken glass, poisons, batteries and medical waste
  • Asbestos - Fibrolite, floor coverings, lagging and ceiling coating
  • Gas cylinders - CNG or LPG containers

For information about how to dispose of items we don't collect, see transfer stations or our recycling search

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