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COVID-19 Alert Level 3

At Alert Level 3: Step 1 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 section

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

alert

Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

Whakapā atu ki te kapa Pokapū Haumi Rawa

Contact the Investor Centre team

Contact us about investing in Auckland

For more information email treasury@aucklandcouncil.govt.nz.

Update your address or bank account

If you are a current bond holder and have recently changed your address or bank account, visit the Computershare website to update the registry.

Make a complaint about retail bonds

You can make complaints about our retail bonds by using our standard complaints process.

Auckland Council is a member of the Financial Disputes Resolution Scheme (FDRS). The FDRS is operated by Fairway Resolutions Limited.

If you cannot agree with us on how to resolve your issue, you can refer the matter to:

FDRS Consulting Team

0508 337 337

www.fdr.org.nz

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Contact the Investor Centre teamhttps://www.aucklandcouncil.govt.nz/about-auckland-council/investor-centre/Pages/contact-us.aspxContact the Investor Centre teamFind out how to contact us, change your address or bank details, and make complaints about retail bonds.aspx
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