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Flooding and Cyclone Gabrielle

For up to date information and advice visit Auckland Emergency Management

For information on disruptions to our services and facilities please visit Facility closures

Whakapā atu ki te kapa Pokapū Haumi Rawa

Contact the Investor Centre team

Contact us about investing in Auckland

For more information email

Update your address or bank account

If you are a current bond holder and have recently changed your address or bank account, visit the Computershare website to update the registry.

Make a complaint about retail bonds

You can make complaints about our retail bonds by using our standard complaints process.

Auckland Council is a member of the Financial Disputes Resolution Scheme (FDRS). The FDRS is operated by Fairway Resolutions Limited.

If you cannot agree with us on how to resolve your issue, you can refer the matter to:

FDRS Consulting Team

0508 337 337

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