How to get an existing pool barrier safety check
Pool owners no longer need to book an inspection.
You will receive an email or letter from us letting you know the date our assessors will be in your neighbourhood. The email or letter will be sent around two weeks before the planned assessment date.
If our assessors will have trouble gaining access to the property – due to, for example, security restrictions or dogs – contact our pools team on 09 353 9143 or email: firstname.lastname@example.org and let us know.
If our assessors come to your property and cannot gain access to the pool area, you will still be charged for the site visit and a return assessment time will need to be booked by you.
If the pool barrier fails the inspection, a re-check in 21 days will automatically be re-booked. Make sure you contact us if you are unable to get the work completed in time. Sites considered particularly dangerous will be re-checked after 48 hours.
If you have any questions, contact our pools team using the details above.
Cost of a pool safety site visit