Scheduled pool barrier safety checks
We automatically schedule safety checks for pool barriers, approximately once every three years.
Around two weeks before the assessment date, we will send a letter letting you know when we will be in your neighbourhood.
Homeowners, tenants, landlords and property managers carry joint responsibility for pool safety. Make sure the pool is always secure and ensure safety through regular maintenance of fences and gates.
Booking a pool barrier safety check
If an inspector will have trouble accessing the property because of security restrictions or dogs, or if you want to be home when the inspector comes, you will need to contact us and book a day.
09 353 9143
Otherwise, our inspector will visit your property according to our schedule and carry out the safety check.
Unsuccessful safety checks
If our inspector comes to your property and cannot gain access to the pool area, you will still be charged for the site visit and you will need to book a return assessment time.
If the pool barrier fails the inspection, we will automatically re-book a re-check in 21 days. Make sure you contact us if you are unable to get the work completed in time.
Sites considered particularly dangerous will be re-checked after 48 hours.
We can issue a 'Notice to fix' under the Building Act 2004 for a
non-complying pool or pool barrier.
who is responsible for ensuring that a pool barrier complies.
Use our pool area safety checklist to ensure your pool is safe.
Cost of a pool safety site visit
Swimming pool owners are charged an annual targeted rate of $44. This covers the cost of the inspection to confirm compliance.
After a successful inspection, a pool area is classed as "pass", "empty" or "removed".
Any failed inspections are charged separately at $132.
Discount for using an independent qualified pool inspector
If you use an independent qualified pool inspector, the targeted rate will be reduced to $22.
If you have received a certificate of periodic inspection from an independent qualified pool inspector, email
email@example.com with your:
- full name
- contact phone number
- the certificate of periodic inspection provided to you by the inspector.
The discount will show on your next rates bill. It will apply to your rates for the three years until your next inspection is required.