Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
If you're planning a development, subdivision or building that may need a consent or permit, talk to us before submitting your application.
Early discussions with us will help you make informed decisions about your application and avoid unnecessary processing delays.
For simple enquiries, we offer up to 15 minutes of free assistance where you can speak to an expert about your project.
Free planning advice is available by phone only. Call our planning team on 09 301 0101 between 8.30am to 12noon Monday to Friday.
Free engineering and building consent advice is available by video call only. Call us on 09 301 0101 to book an appointment.
See Request advice to make your home healthy and energy efficient.
For more specific enquiries, we offer individually tailored pre-application guidance, where you can discuss your proposal with the relevant staff.
We do charge for the pre-application guidance service.