Some online services – including MyAuckland – will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March, due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
We provide personalised and impartial advice on home performance How efficiently a home uses energy and how well it provides comfort, safety and healthy indoor air quality. and energy efficiency. We will work with you to find the right options for your home and budget.
Our sustainable home guide offers design tips on building a comfortable home that costs less to run and is less harmful to the environment.
We provide eco-design advice for new build projects. You can ask us about:
Visit Free advice before submitting a consent application for information on resource and building consents.
Our certified home performance and eco-design advisors will provide up to an hour of free expert advice on how you can make your existing house or new build warmer, drier and more energy efficient.
They can provide this advice by:
We prefer virtual consultations because they reduce health risks, travel time and carbon emissions.
We offer a limited number of in-home consultations if you do not have the technology for a video-call or if a physical inspection is required.
To request a free one-hour consultation, complete the online form:
Once you have submitted your request, we will send you an email with a link to book a time that suits you.
If you do not need a full consultation and just have a quick question, send an email to:
If you would like to hear from Aucklanders that have had a healthy home consultation with us, read Gareth and Abigail's stories: