Before you start
Before you contact us, these resources may help answer your questions:
You can use this online form for enquiries about geospatial data, resources or applications.
Enquiries may include:
- requesting information
- requesting a dataset
- identifying unavailable functionality in GeoMaps (if it is not a known GeoMaps issue)
- identifying errors or omissions in our data
- identifying ongoing technical disruptions
- providing feedback or recommendations.
Include as much detail as possible, such as:
- an address
- a site description
- the spatial extent you need covered
- the specific layer name
- the relevant Auckland Council publication.
Our Customer Promise explains what you can expect from us and how you can help us to deliver a high standard of customer service.
Your privacy
We only collect your personal information for a specific purpose connected with the services we provide.
See our privacy policy for more information.