Some online services - including MyAuckland - will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March. This is due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
Find out about our water improvement projects to help minimise flood risks, manage stormwater and prevent water contamination.
How to manage overflow flood paths on your property.
Making Space for Water is a 10-year programme to help reduce flooding risks and improve our resilience to storms.
Our strategy for protecting Auckland's water and the standards that regulate activities that pose a risk to water health.
Find out how you can help look after our marine and freshwater environments. Plus information on the care and maintenance of septic tanks.
We provide water quality information for beach and freshwater locations so you can check when and where to swim.
Water quality information for the Mahurangi Harbour and advice on swimming and shellfish safety.
Find information on how we manage stormwater and maintain infrastructure. Learn about your responsibilities as a property owner regarding stormwater discharges.
If there is immediate risk to life or property, phone 111. For non-emergencies, find out who to contact for flooding on public or private property.
Find out where our community water sites are and how you can use them to supplement your rainwater tank supply during a drought.
Your septic tank needs a regular pump-out service to remove scum and sludge buildup. Check for specific requirements if you live in Waitākere or Aotea / Great Barrier Island.
Find more information about industrial and trade activity business and stormwater.
Learn the advantages of collecting rainwater on your property, how to use it, and information on installing an outdoor water tank.
Funding from the Water Quality Targeted Rate goes towards a number of key programmes promoting cleaner harbours, beaches and streams. These programmes include: onsite wastewater compliance, contaminant reduction, stream rehabilitation and Safe Networks.
Find out about the Healthy Waters Haumanu Programme, which allows developers and utility network operators to offset their impact on our waterways.