Auckland is at Alert Level 3. All customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.
Remember to wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.
For the information about council services and closures, visit the COVID-19 Alert Level 3 page
To learn more about Auckland Council's response to COVID-19, visit OurAuckland
Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more
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2. Tono raihana ā-whare waipiro me ngā tiwhikete whakarite mahere
We only accept online applications for this certificate. If you are unable to apply digitally, visit one of our service centres for assistance in making your online application.
Call us on 09 301 0101 to speak with our building and planning help desk if you have questions regarding your application.
We will process your application within 20 working days.
This will take longer if we need more information from you.
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To ask for help or report a problem with our services or facilities, contact us.
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