COVID-19 Alert Level 3: Step 1 – Accommodation information
Regional park accommodation
Baches, campgrounds, lodges, tiny homes and SCC sites are closed under Alert Level 3.
While Auckland is at Alert Level 3, bookings for accommodation unable to be taken will be cancelled. We will be processing full refunds for these bookings.
Customers wishing to cancel or amend can now do so online via their myAUCKLAND accounts. We have temporarily suspended the 5-day prior refund and amendment rules to allow full booking refunds or rescheduling to another date (excluding bank transaction fees).
We will be sending out information to those customers affected to advise if details are required.
Email
regionalparks@aucklandcouncil.govt.nz if you haven't received cancellation communications.
Holiday parks and Waiheke Backpackers Hostel
Holiday parks (Martins Bay, Ōrewa, Whangateau) and Waiheke Backpackers Hostel are closed for normal business.
No new bookings will be taken during Alert Levels 4 and 3.
We will work with customer who need to reschedule to make appropriate arrangements during this period.
For any enquiries or future bookings email:
- Martins Bay at mbhpark@aucklandcouncil.govt.nz
- Ōrewa at obhpark@aucklandcouncil.govt.nz
- Whangateau at whpark@aucklandcouncil.govt.nz
- Waiheke Backpackers hostel at waihekebackpackers@aucklandcouncil.govt.nz
