COVID-19 Alert Level 2 – Accommodation information
Holiday parks and the Waiheke Backpackers Hostel are open for bookings with COVID-19 alert level measures and protocols in place.
Baches, campgrounds, lodges and SCC are closed until 9am 22 February to enable cleaning of the facilities to occur after which will reopen from 22 February if at Alert Level 2 or below.
Customers wishing to cancel or amend can now do so online via their myAuckland accounts. We have temporarily relaxed the refund and amendment rules. Customers who have been staying and did not complete their stay will require a manual refund for the nights affected, and we will advise if details are required.
If you haven't received cancellation communications, please email