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COVID-19 Alert Level 3

At Alert Level 3: Step 2 you can travel throughout Auckland for exercise and recreation outdoors. Our early childhood centres are open for enrolled children only.

Some customer-facing facilities like service centres and community centres are now open. Essential services continue.

Use the NZ COVID Tracer app, wear a face covering, maintain a 2m physical distance, wash your hands, and stay home if you are sick. For information about council services and closures, see the COVID-19 section

Learn more about Auckland Council's response to COVID-19. See OurAuckland

Tono kāinga rīhi ki tētahi o ō tātou papa rēhia

Book accommodation at our parks

COVID-19 Alert Level 2 – Accommodation information

Holiday parks and the Waiheke Backpackers Hostel are open for bookings with COVID-19 alert level measures and protocols in place. 

Baches, campgrounds and lodges are open from 10am Monday 8 March 2021. 

We will be reinstating our standard cancellation and amendment rules under Alert Level 2. Customers wishing to cancel or amend can do so online via their MyAuckland accounts. 

Customers who have not started their planned stay over Alert Level 3 (28 Feb-6 Mar 2021 inclusive) that have not amended or cancelled these bookings will require a manual refund for the nights affected, and we will advise if details are required. 

If you haven't received cancellation communications, please email regionalparks@aucklandcouncil.govt.nz.