COVID-19 Alert Level 3

Auckland is at Alert Level 3. All customer-facing facilities like leisure centres, community venues, customer service centres and libraries will remain closed until further notice. Essential services will continue.

Remember to wear a face covering, use the NZ COVID Tracer app, maintain a 2m physical distance, wash your hands, and stay home if you are sick.

For the information about council services and closures, visit the COVID-19 Alert Level 3 page

To learn more about Auckland Council's response to COVID-19, visit OurAuckland

Water restrictions in Auckland - Water restrictions are in effect across the Auckland region. Learn more

Alert Facilities closed to the public

COVID-19 Alert Level 3 – Accommodation information

Regional park accommodation
Baches, campgrounds, lodges, tiny homes and SCC sites are closed under Alert Level 3.
While Auckland is at Alert Level 3, bookings for accommodation unable to be taken will be cancelled. We will be processing full refunds for these bookings.
Customers wishing to cancel or amend can now do so online via their myAUCKLAND accounts. We have temporarily suspended the 5-day prior refund and amendment rules to allow full booking refunds or rescheduling to another date (excluding bank transaction fees).
We will be sending out information to those customers affected to advise if details are required.
If you haven't received cancellation communications, please email regionalparks@aucklandcouncil.govt.nz.
Holiday parks and Waiheke Backpackers Hostel
Holiday parks (Martins Bay, Ōrewa, Whangateau) and Waiheke Backpackers Hostel are closed for normal business.
No new bookings will be taken during Alert Levels 4 and 3.
We will work to make appropriate arrangements with customers who need to reschedule impacted bookings during this period.

For any enquiries or future bookings please email:
- Martins Bay: mbhpark@aucklandcouncil.govt.nz
- Ōrewa: obhpark@aucklandcouncil.govt.nz
- Whangateau: whpark@aucklandcouncil.govt.nz
- Waiheke Backpackers hostel: waihekebackpackers@aucklandcouncil.govt.nz

Tono kāinga rīhi ki tētahi o ō tātou papa rēhia

Book accommodation at our parks

COVID-19 Alert Level 2 – Accommodation information

Holiday parks and the Waiheke Backpackers Hostel are open for bookings with COVID-19 alert level measures and protocols in place.

Baches, campgrounds and lodges are open from 10am Monday 8 March 2021.

We will be reinstating our standard cancellation and amendment rules under Alert Level 2. Customers wishing to cancel or amend can do so online via their MyAuckland accounts.

Customers who have not started their planned stay over Alert Level 3 (28 Feb-6 Mar 2021 inclusive) that have not amended or cancelled these bookings will require a manual refund for the nights affected, and we will advise if details are required.

If you haven't received cancellation communications, please email regionalparks@aucklandcouncil.govt.nz.

Find and book accommodation in our regional and holiday parks

Search for and book a campground, bach, lodge, cabin, caravan, glamping site, or self-contained vehicle campground or parking area in one of our regional or holiday parks.

Stay at a holiday park

Check out the holiday parks in Auckland where you can go camping with your family and friends.

Stay at Waiheke Backpackers Hostel

Waiheke Backpackers Hostel offers stunning sea views and nearby attractions and activities.

Glamping

Stay in a fully-furnished glamping tent.

Get a camping pass

You can apply for a camping pass if you are a repeat user of our campgrounds.

How to book accommodation in our regional parks

Find out about how to book, or amend or cancel your accommodation booking at our regional parks.

Codes and conditions for regional parks

Find out more about the codes and conditions for visitors to regional parks.

Auckland Council's got your Summer Sorted

Find out what's on across Auckland this summer.
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COVID-19 Alert Level 3 – Accommodation information