Skip to main content
COVID-19 Alert Level 1 Visitors to our buildings should check in using the NZ COVID Tracer app or register manually.
For the current status of council services and closures - Learn moreCOVID-19 Alert Level 1
Water restrictions in Auckland More Water restrictions are in effect across the Auckland region. Learn moreWater restrictions in Auckland

Book accommodation at our parks

COVID-19 Alert Level 2 – Accommodation information

Holiday parks and the Waiheke Backpackers Hostel are open for bookings with COVID-19 alert level measures and protocols in place.

Baches, campgrounds, lodges and SCC are closed until 9am 22 February to enable cleaning of the facilities to occur after which will reopen from 22 February if at Alert Level 2 or below.

Customers wishing to cancel or amend can now do so online via their myAuckland accounts. We have temporarily relaxed the refund and amendment rules. Customers who have been staying and did not complete their stay will require a manual refund for the nights affected, and we will advise if details are required.

If you haven't received cancellation communications, please email