COVID-19 Alert Level 3 – Accommodation information
Regional park accommodation
Baches, campgrounds, lodges, tiny homes and SCC sites are closed under Alert Level 3.
While Auckland is at Alert Level 3, bookings for accommodation unable to be taken will be cancelled. We will be processing full refunds for these bookings.
Customers wishing to cancel or amend can now do so online via their myAUCKLAND accounts. We have temporarily suspended the 5-day prior refund and amendment rules to allow full booking refunds or rescheduling to another date (excluding bank transaction fees).
We will be sending out information to those customers affected to advise if details are required.
If you haven't received cancellation communications, please email
Holiday parks and Waiheke Backpackers Hostel
Holiday parks (Martins Bay, Ōrewa, Whangateau) and Waiheke Backpackers Hostel are closed for normal business.
No new bookings will be taken during Alert Levels 4 and 3.
We will work to make appropriate arrangements with customers who need to reschedule impacted bookings during this period.
For any enquiries or future bookings please email:
- Martins Bay:
- Waiheke Backpackers hostel: