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Me aha koe mēnā ka raruraru te kohinga o āu rukenga kai, tō ipupara rukenga kai rānei

What to do if there's a problem with your food scraps bin or collection

Food scraps bin is damaged or is stolen

Use Request bin repair or report a missing bin online form if your food scraps bin is damaged or stolen.

You cannot report a damaged or stolen kitchen caddy - use another item like an ice cream container instead.

Food scraps bin will not fit all my scraps

If your bin is frequently over-full you can request an additional bin at no cost. Phone us on 09 301 0101.

Food scraps bin not collected after 4.30pm

See Report a missed collection.

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