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Me aha koe mēnā ka raruraru te kohinga o āu rukenga kai, tō ipupara rukenga kai rānei

What to do if there's a problem with your food scraps bin or collection

Damaged or stolen food scraps bin

Use Request bin repair or report a missing bin online form if your food scraps bin is damaged or stolen.

You cannot report a damaged or stolen kitchen caddy - use another item like an ice cream container instead.

Food scraps bin will not fit all my scraps

If your bin is often too full, you can contact us to request an additional bin at no cost.

Food scraps bin not collected by 4.30pm

See Report a missed collection.

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