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Me aha koe mēnā ka raruraru te kohinga o āu rukenga kai, tō ipupara rukenga kai rānei

What to do if there's a problem with your food scraps bin or collection

Food scraps bin is damaged or is stolen

Use Request bin repair or report a missing bin online form if your food scraps bin is damaged or stolen.

You should know

We're working to enable online food scraps bin requests in other areas and this should be available by early May.

Food scraps bin not collected after 5pm

First, make sure that you aren't putting your bin out before collections have started in your area.

Check rollout schedule

You must place your food scraps bin on the kerb by 7am (or earlier if an authorised early start applies to your area) to ensure you don't miss the collection.

If your bin is out at the correct time but still is not collected after 5pm, check your bin to see if there is a red notice attached. A red notice means your bin contained too many of the wrong items for us to collect.

Check the notice on your bin lid for more information about what can and can't be accepted or see how to use your food scraps bin.

If your bin is out on time, you don't receive a red notice and it is not collected after 5pm, call us on 09 301 0101.

 Related topics

 

 

Ways to reduce your wastehttps://www.aucklandcouncil.govt.nz/rubbish-recycling/ways-reduce-wasteWays to reduce your wasteLearn the different ways you can contribute to waste minimisation.aspxReducing waste
Rubbish and recycling bin options and chargeshttps://www.aucklandcouncil.govt.nz/rubbish-recycling/bin-requests/rubbish-recycling-bin-informationRubbish and recycling bin options and chargesFind out information about rubbish bins and recycling bins across the Auckland region.aspx
How to use your food scraps binhttps://www.aucklandcouncil.govt.nz/rubbish-recycling/food-scraps-collections/Pages/how-to-use-your-food-scraps-bin.aspxHow to use your food scraps binFind out what you can and can't put in your food scraps collection bin, how to keep your food scraps bin clean and what to do on rubbish day.aspx
Why we are collecting food scrapshttps://www.aucklandcouncil.govt.nz/rubbish-recycling/food-scraps-collections/Pages/why-we-are-collecting-food-scraps.aspxWhy we are collecting food scrapsFind out the financial and environmental benefits of recycling food scraps and how the scraps will be collected, processed and monitored.aspx
Reduce your food scraps and garden wastehttps://www.aucklandcouncil.govt.nz/rubbish-recycling/ways-reduce-waste/Pages/reduce-food-garden-waste.aspxReduce your food scraps and garden wasteLearn how to minimise food scraps and garden waste.aspxReducing waste
Request bin repair or report a missing binhttps://www.aucklandcouncil.govt.nz/rubbish-recycling/bin-requests/Pages/bin-repair-missing-bin-request.aspxRequest bin repair or report a missing binRequest repair for your damaged bin or report a lost or stolen bin.Online formaspxRubbish Recycling Waste

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