State of local emergency

For up to date information and advice, visit Auckland Emergency Management

For urgent flooding issues (buildings and infrastructure) phone 0800 22 22 00 or contact us online - Report a Problem.

For information on disruptions to our sites and facilities please, visit Facility closures

Alert Inorganic collection postponements

Affected collections to be rescheduled

Collections scheduled between 31 January and 17 February are on hold due to storm-related constraints. We will advise all affected customers directly via email or TXT message.
We will be in touch again with your new collection date when these collections are rescheduled.

Kohinga paraumu kore

Inorganic collections

Household on-property inorganics collections will continue to be collected, but with physical distancing.

If you see dumped rubbish, please report it by calling 0800 NO DUMP (0800 663 867).

Information on when and how to book an inorganic collection and find your collection date.

Information on booking an inorganic collection when you live in a multi-unit development or apartment building.

Find out how to edit your inorganic collection booking details or cancel your booking.

Find out what items we accept for inorganic collection.

Find out where and when to put out your inorganic items for collection.

Find out what to do if your inorganic material was not collected.

There are other ways of disposing your household items if you missed the inorganic collections in your area.

Printable guides about our inorganic collection service in English, Māori, Chinese, Hindi, Korean, Samoan, Tagalog and Tongan.

Find out what we do with the items we collect though our inorganic collections.