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Request a different size bin
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How to request a different size bin
You will need to pay a $40 administration fee to exchange a bin. The administration fee is separate to the waste services charge.
For information about bin sizes and fees, see
Rubbish and recycling bin options and charges.
If your bin is missing and you wish to have a different size bin, you can also use this form to swap your lost bin for a different size.
Request now
How bin exchanges work
- Complete the online form and a service request number will be emailed to you.
- We will let you know by email or text when to put your empty bin out for exchange.
- Your bin will be exchanged within 15 working days.
- We will send an invoice for the $40 admin fee and any related waste service charges.
How to dispose household rubbish
See
How to get rid of unwanted items for information on disposing household rubbish while waiting for your bin to be exchanged.
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To ask for help or report a problem with our services or facilities, contact us.