Me pēhea te tuku puka utu mai ki a mātou
How you can invoice us
Before you invoice us
You need a purchase order number before you can send us an invoice.
Valid purchase order numbers are ten digits long with a '30', '65', or '66' prefix.
What to do if you don't have a purchase order number
If you do not have a purchase order or do not know your purchase order number, contact the person you have been dealing with and request this information.
How to send us your invoice
You should know
We accept invoices as PDF or Microsoft Word files. We accept Excel files if only one tab is used and the document is formatted to portrait.
We will only accept computer-generated invoices.
We do not accept handwritten invoices or handwritten purchase order numbers.
Email your invoice to firstname.lastname@example.org.
Make sure you include:
- your vendor name
- your vendor number
- an approved purchase order number (only one number per invoice)
- your GST number
- a GST amount
- a total amount
- your bank account details
- an invoice number
- an invoice amount
- an invoice date.
Include only one invoice per attachment and, if possible, one invoice per email.
Post invoices only if you can't email them. Do not post and email the same invoice.
Private Bag 92303
What happens to your invoice
We will scan and load the information on your invoice into our financial system.
When we will pay your invoice
Invoices dated in the current month should reach us by the fifth working day of the month to ensure we can process them for payment on the 20th of the month.
You need to include on your invoice the month you delivered the service or goods.
For example, for goods or services provided in January with an invoice:
- dated 31 January and received by 5 February will be paid on 20 February
- dated 1 February and received by 5 February will be paid on 20 March.
We will make an electronic bank transfer directly into your bank account on the 20th of the month, following the date on your invoice.
To prevent duplication, don't send corrected invoices except if we have returned the original to you.
Sending a credit note
Send credit notes to the same address as invoices. Clearly state 'Credit' and refer to the original invoice.
Always put a valid purchase order number on the credit note.
Contact us about your invoice
Contact us on 09 373 6868 or email email@example.com for queries regarding your invoice, credit note, payment, or refund.
|Procurement strategy, sustainable framework and objectives||https://www.aucklandcouncil.govt.nz/plans-projects-policies-reports-bylaws/our-policies/Pages/procurement-strategy-policy.aspx||Procurement strategy, sustainable framework and objectives||Information about Auckland Council's procurement strategy, policy and sustainable framework.||aspx||Policy|
|How to bid for a tender||https://www.aucklandcouncil.govt.nz/about-auckland-council/how-we-buy-products-and-services/Pages/how-to-bid-for-a-tender.aspx||How to bid for a tender||Find out how to tender for a contract with us, how to set up and access online support and what happens after you have signed your contract.||aspx||Contracts and tenders|
|Sustainable procurement||https://www.aucklandcouncil.govt.nz/about-auckland-council/how-we-buy-products-and-services/sustainable-procurement||Sustainable procurement||Our sustainable procurement practices prioritise social, economic, cultural and environmental decisions alongside price considerations when working with our suppliers.||aspx||Contracts and tenders|
|Awarded contracts and supplier spend||https://www.aucklandcouncil.govt.nz/about-auckland-council/how-we-buy-products-and-services/Pages/awarded-contracts-and-supplier-spend.aspx||Awarded contracts and supplier spend||View awarded contracts and supplier spend reports, as part of our commitment to transparency and the proactive sharing of information of interest to Aucklanders.||aspx||Contracts and tenders|
|Update your vendor details||https://www.aucklandcouncil.govt.nz/about-auckland-council/how-we-buy-products-and-services/Pages/update-your-vendor-details.aspx||Update your vendor details||Find out how to update your existing vendor details and learn how to register your interest if you don't have a vendor number.||aspx|
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